Last updated: 6 October 2026 · Version 2026-10-23
1. Independent partner
- A partner is not an employee of Femino. She is an independent service partner who chooses when to go on duty.
2. KYC and verification
- Identity proof (Aadhaar), PAN card, bank account details, a live selfie and police verification are mandatory.
- A one-time onboarding fee (₹249 today) is paid once your documents are complete.
- You can take bookings only after Femino approves your profile.
3. Commission and payouts
- After each completed booking, Femino's agreed commission is deducted and the rest is credited to your Femino wallet.
- You can withdraw your wallet balance to your bank account.
4. ID block policy
- Misconduct, theft, poor service or a rating below 3.5 stars can lead to your partner ID being suspended or blocked.
5. What partners must do
- Reach the customer's home on time, in uniform or with your ID card.
- Verify the customer's start code (OTP) before starting work.
- Respect the customer's privacy and take full care of their belongings.
- Tell the Femino help desk at once about any emergency.
6. What partners must not do
- Ask for money or tips beyond the price fixed in the app.
- Take any personal information, photos or belongings from the customer's home without permission.
- Send anyone else (a relative or friend) to work on your ID.
- Come on duty intoxicated or improperly dressed.
7. Penalties
- Cancelling at the last moment without a reason: lower priority for new job offers.
- Abusive behaviour or language: ID blocked permanently, and legal action.
- Paying or being paid outside the app (off-platform payment): ₹500 fine and the ID blocked for 15 days.
8. Contact
- To join or for partner support: support@femino.in
Also see the Privacy Policy, the Terms of Service and the Partner terms.